At Taarini, each outfit is carefully quality-checked and packed with attention before dispatch. As a growing brand, we currently do not offer returns or exchanges for reasons such as size issues, change of mind, color preference, or personal preference.
However, if you receive:
- A damaged product
- A wrong item
- An incorrect size sent from our end
we’ll be happy to assist you with a replacement after verification.
Reporting an Issue
To raise a request, customers must contact us within 24 hours of delivery.
A clear and complete unboxing video is mandatory for all claims. The video must:
- Start before opening the sealed package
- Clearly show the shipping label and package condition
- Show the issue with the product clearly
Requests without a proper unboxing video may not be accepted.
Product Condition Requirements
To be eligible for replacement:
- The product must be unused and unwashed
- Original tags and packaging must be intact
- The item should be in the same condition as received
Products that do not meet these conditions may not qualify for replacement approval.
Replacement Process
Once your request is reviewed and approved by our team, we will arrange a replacement for the same product or size, subject to availability.
If the requested item is unavailable, suitable alternatives or store credit may be offered at our discretion.
Non-Returnable & Non-Exchangeable Cases
We do not accept returns or exchanges for:
- Size or fitting issues
- Slight color variation due to lighting/photography
- Change of mind or personal preference
- Orders placed during special sales or promotional offers
Order Cancellation
- Orders can only be cancelled before they are shipped.
- Once an order has been dispatched, it cannot be cancelled.
Need Assistance?
For any queries related to your order, feel free to contact our support team through email, WhatsApp, or Instagram DM.